Pengaruh Kualitas Sistem dan Computer Self-Efficacy terhadap Pengguna E-Bangking

Aisy, Getanissa Rohadatul (2017) Pengaruh Kualitas Sistem dan Computer Self-Efficacy terhadap Pengguna E-Bangking. Ringkasan Skripsi thesis, STIE YKPN.

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Abstract

This research aims to examine the effect of system quality and computer self-efficacy on the use of e-banking with the perception of usability and convenience perception. From the results of questionnaires spread on Bank BRI, BCA, BNI, and Mandiri. This research uses purposive sampling method, which is taking samples only to customers who use e-banking. The total sample used is 100 respondents. The data analysis method used is using Structural Equation Modeling (SEM) which is run with AMOS software. The results of this study indicate that the quality of the system have a positive and significant impact on the perception of ease of e-banking services. Computer self-efficacy has a positive and significant impact on the perception of e-banking service usability, perception of ease of positive and significant influence to perception of e-banking service usability, usability perception have positive and significant effect on e-banking usage, and perception ease positive but not significant Against the use of e-banking.

Item Type: Thesis (Ringkasan Skripsi)
Additional Information: Skripsi dapat dibaca di Perpustakaan dengan call number AIS p 6225/2017
Uncontrolled Keywords: system quality, computer self-efficacy, perception of usage, perception of ease, use of e-banking
Divisions: Program Sarjana > Ringkasan Skripsi Akuntansi
Depositing User: Pustakawan STIE YKPN
Date Deposited: 11 Jul 2019 04:01
Last Modified: 11 Jul 2019 04:01
URI: http://repository.stieykpn.ac.id/id/eprint/330

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