Faktor-Faktor yang Mempengaruhi Penggunaan E-Filing dengan Pendekatan Technology Acceptance Model (Tam) Terhadap Kepuasan Penggunaan

Pratiwi, Bella Novaria (2020) Faktor-Faktor yang Mempengaruhi Penggunaan E-Filing dengan Pendekatan Technology Acceptance Model (Tam) Terhadap Kepuasan Penggunaan. SKRIPSI thesis, STIE YKPN.

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Abstract

This study aims to determine the factors that influence the use of e-Filing on the satisfaction of use. In the process, the researcher used the Technology Acceptance Model (TAM) approach. The dependent variable used is the satisfaction of use, while the independent variables are using the perception of the benefits of use, the perception of ease of use, the attitude to use and the behavior of the desire to use. This study uses primary data from questionnaires filled out by 85 Taxpayers in Pacitan who are reported the Surat Pemberitahuan (SPT) with e-Filing. The sample collection method used in this study is Convenience Sampling and measurement of variables using a Likert scale. Data analysis using SPSS version 16.0. The results show that: (1) Perceived usefulness has a positive and significant effect on the satisfaction of use. (2) Perceived ease of use has a positive and significant effect on user satisfaction. (3) Attitude toward using has a positive and significant effect on the satisfaction of the use. (4) Behavior intention to use has a positive and significant effect on the satisfaction of use. Keywords: Technology Acceptance Model (TAM), Perceived oUsefulness, Perceived Ease of Use, Attitude toward Using, Behavior Intention to Use, Satisfaction of Use.

Item Type: Thesis (SKRIPSI)
Additional Information: Skripsi dapat dibaca di Perpustakaan dengan call number PRA f 6658/2020
Uncontrolled Keywords: technology acceptance model (tam), perceived ousefulness, perceived ease of use, attitude toward using, behavior intention to use, satisfaction of use.
Subjects: AKUNTANSI > Pajak
Divisions: Program Sarjana > Ringkasan Skripsi Akuntansi
Depositing User: Firman
Date Deposited: 22 Jul 2020 01:39
Last Modified: 22 Jul 2020 02:19
URI: http://repository.stieykpn.ac.id/id/eprint/876

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